State of the
Village Report

2024

This report was authored by Melissa Iftimie and Kimberly Jolasun, with help from Quy Trinh and Breeona Nechole

What is this Report

We asked 700 moms throughout the USA what they want most from their village. This report shares their responses, analyzed and in their own words. We aim to provide brands, marketers, the femtech community, and the press focused on maternal wellness and support with a deeper understanding of this demographic. This report also underscores why Villie does the work we do.

Our health system cares about the baby and forgets moms.

Brands only care about moms.

Villie bridges the gap by involving the village — a critical missing piece of the puzzle.

Who did we Talk To?

700
Mothers

We asked almost 700 women, who were either pregnant or had a newborn baby (under 3 months), to share what support they wanted from their village. This report shares those findings. Overall, the data highlights the diverse and complex nature of support systems, showing how parents, especially expecting and new moms, often rely on a mix of immediate and extended family, friends, and sometimes online communities to form their "village."



We wrote this report to call attention to the village and their role to support a new family. Too often we put everything on the mom. We asked moms what they really want from their village, and here is what they said.

Where Moms Live
graph with stats on where mothers live
How many kids
graphic with stats on how many kids mother have
Where are they in their pregnancy
graph on stats of where mother where in their pregancy
Methodology

Villie surveyed 698 moms between September 2023 and March 2024.

Key Takeaways from the Study:

Just tell me what products to use.

The one thing I ask for from my village is to point me to all things I need as a first time mom.

The Village is a Channel to Reach Mom

Moms look to their friends and family for advice. We learned that the village has significant impact on Mom's parenting and purchasing choices. Brands can leverage the village as a channel to reach new loyal customers.

The Village is Powerful

Moms tell us they respect and trust their village. This extends across parenting styles, products and services. Moms look to their village for everything.

Show me the way.

Continue to share all the motherhood secrets.

Just show up.

Be there for me when it gets stressful.

Moms Need Help to Ask for Help

Moms are not very good at asking for help. They are vague, ask for 'anything' and are grateful for any help they can get, even if it's not actually helpful to them.

The Village is Social Support

At Villie, we define social support as the comprehensive network of care and assistance that parents receive from their community, encompassing emotional, informational, practical, and tangible help. This network (what we call “the village”) includes family, friends, colleagues, healthcare professionals, and the broader community. These actors all work together to enhance the wellbeing of parents and children, with a special focus on expecting and new moms.

What are the key components of Social Support?

Tangible

Offering physical & material assistance to meet the needs of parents and their children

What does that look like?

Contributing to a cash fund, purchasing essential baby items, & providing meals or finical assistance.

Informational

Sharing knowledge, advice and resources to help expecting & new parents make informed decisions.

What does that look like?

Offering guidance on parenting practices, providing education, & connecting parents to expert resources.

Practical

Assisting with everyday tasks and problem-solving to ease the demands of parenting.

What does that look like?

Helping with household chores, organizing childcare ,and making meals.

Emotional

Empathy, understanding and encouragement.

What does that look like?

Listening to parents' concerns, offering words of comfort, and being there during challenging times.

Companionship

Building a sense of community and inclusion to prevent isolation and loneliness.

What does that look like?

Formal and informal social events, creating opportunities for parents to connect, and fostering a supportive community.

In Their Words:
What Moms Want from their Village

Moms Want to Hear "You're a Great Mom"

Moms want validation from their loved ones. It is clear the village has a big emotional support role to play. Moms want encouragement and someone to pump them up. They want to hear they are doing a good job. They want to know their village loves them and prays for them. Moms need the village to keep it positive and have patience.

Always remind me that I am strong and can do anything.

Provide lots of encouragement & love.

Be a shoulder to lean on.

Respect Mom and Remember Your Etiquette

We uncovered tension between the village and moms. Many moms want respect in their decisions as a parent, but also respecting basic rules that exist for all newborns and new parents. Some moms assume these etiquette foundations are widely known but are disappointed when they must remind visitors to ask to come over, or stay away if sick. Moms want the village to wash hands and ask before they hold the baby!

Always wash your hands.

No unannounced visits.

Ask to hold the baby.

Support my decisions on how I parent.

Moms are Grateful for Anything

Most moms are vague about the type of support they want - most are pregnant and will ‘take anything they can get’ because they don’t know what to expect. Moms with newborns or second kids are also vague, but from the perspective of any help is more than nothing. They seem desperate for it.

Help in any way that you can!!! First baby as a young mom, need all the help I can get!!

Anything is better than nothing...anything my village could do to help me would be a blessing.

Moms Want Hands-On Help and Meals

If a villager doesn't know what to do, a safe bet is to bring a meal. Moms want easy, healthy meals they can freeze or eat right away. Specific hands-on help welcome by new moms include: washing baby bottles, walking the dog, changing diapers, doing laundry, cleaning the house and feeding the baby.

Bring us a meal if you’re wondering how to help.

Help with meals/groceries to help take off some of the stress that brings.

Help me not have to cook for a few weeks!

Moms Just Want a Little Break

Moms need a mom-break, a short period of time to do whatever they want. Some want space from chores to bond with the baby while others want space from the baby to do their chores. Other things moms want to do during a mom-break? Take a shower, rest and eat.

Spend time with the baby so I can shower or get a chore or 2 done.

I just ask that people help me with him so I can eat/sleep/shower.

Moms Ask for Money and Stuff

Moms ask for money and stuff. Specifics include money, diapers, breast pumps, postpartum items, wipes, bottles, strollers, car seats, baby clothes, baby safety items and baby books. In our findings, it was rare for a mom to ask for a specific brand. She was open to whatever the village would provide.

Any product support is helpful... diapers, samples, wipes, binkies, anything helps this family.

Just purchase whatever you think/know I'll need because I'm new to this & not sure what I'll need & won't need.

Practical items and necessities, please.

Don't Forget About Mom

Moms want their village to be present in the baby's life. The concept of 'being there' was popular. Many moms just want their village to show up. Moms plea: don't focus all your attention on the baby, remember me too. This is one of the rare times moms mention herself.

To please step in when postpartum kicks in. I’ll definitely need it.

Just spend time with me. Don't disappear.

Don’t be focused on just the baby needs. Ask me how I’m feeling or what I need.

Moms Want Space, Boundaries and Time to Be a New Family

Moms want some space right at the beginning. They want to be uninterrupted and bond with a new baby. Many moms called for boundaries, but that doesn't mean they don't want their village to help. First-time moms wanted that space to learn to be a mom and figure out their new role and identity. Some moms were worried that the village would be annoyed or mad if they asked for those boundaries.

Understand our want for alone time with our baby.

Give space when asked and be there for when we need it.

Respect the boundaries my spouse and I put in place and don't try and argue it.

Few Villages are Perfect (0.29%)

Of the 698 moms we spoke to, only 2 moms had nothing to say to their village, they were already perfect.

I don’t know what to ask, they already do so much.

My MIL is coming when the baby is born and I’m so excited!

Moms Don't Know What Help They Want or Need

First-time moms have no clue what help they want or need. Their focus is on the baby and getting adjusted to their new role as a mom. Thinking ahead, or even in the moment of how to ask for help or support is not happening. Brands can help moms articulate what support they need and want.

No idea. Cause I have no idea what to expect.

This is my first baby I have no clue what I’m doing or what I need.

Moms Know It’s Going to Be Hard and She Needs Help

Moms acknowledge that there will be change when there is a new baby and that change will be hard. This is echoed for both first and second time moms. While most moms are vague on what type of support they need, they recognize that they will need help. This sentiment was more prominent among second-time moms with scheduled C-sections. Although still vague, they wanted help in the early days of recovery.

I just want people to be willing to come over and calm me down when I'm freaking out as a first time parent

Be there for me when it gets stressful.

Double Duty- Mom's Got Baby and Home Duties

In the early days with a newborn (and beyond), moms are responsible for both household chores and baby care. Some moms want help to hold the baby so they can do these chores, while others want help with these chores so they can bond with the baby. Either way, there is little rest because both are big jobs.

Good question. Maybe help out with some of the daily household duties so I can keep my sanity, keep the house organized and still get some sleep.

Help with keeping the house put together so I can focus on the new baby and not all the other things I need to do.

Don’t Forget the Siblings

Moms want the village to shower the older sibling with love and attention to help them adjust to the new baby. She wants space to bond with the new baby and heal. The village can help with the older sibling. Moms also need Village help during labor and while at the hospital.

To take care of my first baby so she doesn't feel jealous of her new sibling.

Help with my toddler while I heal and focus on baby the first day or two.

Get the other kids out of the house.

Moms want the Village to Be There and Be Present

Moms want their village to be present in the baby's life. Additionally, the concept of 'being there' was popular. Many moms just want their Village to show up.

I’d like my village to be more present. We don’t need gifts or money, just having those we love spending time and creating memories with the baby is enough.

Be there for us and love us.

Moms Look to the Village for Advice and Guidance

All moms (both first time and seasoned) want advice and tips from their village. Overwhelmingly advice is for the baby, and not mom focused. Moms want advice on a range of topics but most mentioned are feeding, baby basics and what products to buy. They look to their village to 'guide' them to learn how to be the best parent. But there is a right way to give advice. Don't dictate and only do it if asked.


Share motherhood secrets.

Help me to be the best first-time parent that I can be through guidance & love.

Help me learn new things and understand I'm new to all this with no experience.

Why Should We Care about Social Support for Pregnant & Postpartum Women?

The evidence is clear. Social support, or the village, is a major factor in the health and wellbeing of an expecting and new mom. Improve the social support around this mom and you will improve health outcomes.


Click each benefit to learn more.

Reduction in Stress & Anxiety:

Social support is crucial in reducing stress and anxiety levels in pregnant and postpartum women (1). Anxiety in pregnancy and postpartum periods is inversely related to the level of social support received (20).

Lower Risk of Postpartum Depression:

Studies indicate that strong social support networks can significantly lower the risk of postpartum depression. Emotional support from family, friends, and communities acts as a buffer against the stresses of new motherhood (2). Low social support during pregnancy increases the risk of postpartum depressive and anxiety symptoms (18). Social support is a significant protective factor against postpartum depression, particularly the variety and quality of support from family and partners (14, 22).

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Improved Birth Outcomes:

Pregnant women with robust social support systems are more likely to experience favorable birth outcomes, including lower incidences of preterm labor and low birth weight (3). Social support has been shown to improve labor progress, resulting in better birth outcomes like higher birth weights and Apgar scores (25).

Enhanced Recovery:

Postpartum women with adequate social support tend to recover faster physically. Support with daily tasks and baby care allows new mothers to rest and heal properly (4).

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Assistance with Daily Tasks:

Practical support, such as help with household chores, meal preparation, and childcare, is invaluable. It alleviates the physical burden on new mothers, allowing them to focus on their recovery and bonding with the baby (5).


Access to Resources:

Social networks often provide essential information and resources, such as recommendations for healthcare providers, parenting tips, and breastfeeding support (6). Social media plays a substantial role in providing social support to mothers, with many using it for parenting advice and support from peers (19).

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Increased Confidence:

Social support boosts a mother’s confidence in her parenting abilities. Encouragement and advice from experienced mothers and family members help new moms feel more competent and prepared (7, 15).

Skill Development:

Interaction with other parents and participation in parenting groups or classes facilitated by social networks enhance parenting skills and knowledge (8).

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Sense of Belonging:

Being part of a supportive community reduces feelings of isolation and loneliness often experienced during pregnancy and postpartum periods (9).

Shared Experiences:

Engaging with other mothers who are going through similar experiences fosters a sense of camaraderie and shared understanding, which is comforting and empowering (10).

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Positive Child Development:

Children benefit from their mothers’ social support networks. Stable and supported mothers are more likely to provide nurturing and stimulating environments, promoting healthy child development (11, 16). Support from partners and families significantly influences maternal emotional availability and parenting behaviors, helping mitigate the effects of maternal depression on child development (21).


Social Skills:

Children of mothers with strong social support systems often have better social skills and emotional regulation, as they observe and learn from the positive interactions their mothers have with their support networks (12, 14).

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Influence on Healthy Practices:

Social support influences healthy behaviors related to weight, diet, and physical activity among pregnant and postpartum women. The presence or absence of supportive individuals impacts the ability to maintain healthy practices (24).

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The Full Conclusion

young family with small child walking on the beach

The Village Needs Mobilizing

There is no questioning the impact a village can have on the physical and emotional health of a new mom. However, even the most active villagers need some help to show up. There is lots to do to fully mobilize the village to get moms the support they really need.

Brands can reach mom through the Village

The village plays an influential role in the decision making of a new mom. Brands should consider the village an effective channel to reach new loyal customers.

mother and grandmother are at a lunch picnic outside with child
small family with two young children in bed while the mother breast feeds a small child is taking a picture

Interested in working with Villie and getting in front of 50,000+ moms and their loved ones?

Get in touch

Brought to You By

This report was authored by Melissa Iftimie and Kimberly Jolasun, with help from Quy Trinh and Breeona Nechole

Thank you to our sponsor, FullWell

Who is Villie?

Villie is a platform that connects expecting and new parents with support from their loved ones through cash donations, gifts and services. With Villie every mom has a private, protected hub where she can connect with her village to send updates, receive encouragement and ask for help. Villie sends reminders, alerts and sponsored gift recommendations to the village so moms don’t have to.

At Villie, we are committed to create a robust support system that empowers parents, nurtures families, and builds a connected community. Our goal is to ensure that every parent has access to the emotional, informational, practical, tangible and companionship support they need to thrive in their parenting journey.

image of kimberly and her two children

Kimberly Jolasun, Founder and CEO of Villie, has nearly a decade of experience in clinical research, grounded by an educational background in Public Health. Her expertise in managing large-scale national clinical trials has honed her abilities in team-building & data-driven decision-making. Kimberly’s commitment to improving maternal health is deeply influenced by her West African heritage, which values strong communal support networks — a principle that is central to Villie’s philosophy and operations. Her vision guides Villie’s strategic direction and ensures that services are culturally informed & broadly accessible.

image of melissa and her two small chidlren

Melissa Iftimie brings experience as an exited founder of a successful mom and baby nutrition platform. With her Master’s in Public Health and an MBA, Melissa’s dual expertise in public health and business administration enables her to craft innovative strategies that effectively address market needs while ensuring operational excellence. Previous to entrepreneurship, Melissa designed and led large maternal and child health programs for the United Nations in Africa and Asia.

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